Our regulatory status, professional standards, and the protections available to you as our client.
Last Updated: March 2024Capital Recovery & Financial Fraud Specialists
Point, 19 Oxford Road
Bournemouth BH8 8GS
United Kingdom
Legal Advantage Lawyers Limited is authorised and regulated by the Solicitors Regulation Authority (SRA) of England and Wales.
Solicitors Regulation Authority
Registered in England & Wales
You can verify our regulatory status on the SRA website:
As an SRA-regulated firm, we adhere to the SRA Standards and Regulations, including:
All our solicitors and staff are bound by the SRA Code of Conduct for Solicitors and the SRA Code of Conduct for Firms. These codes set out the standards of professionalism and ethics we must uphold.
As a client of an SRA-regulated firm, you benefit from several important protections:
We maintain professional indemnity insurance that meets or exceeds the SRA's minimum requirements. This protects you in the unlikely event that you suffer a loss due to our negligence.
The SRA Compensation Fund provides a safety net for clients who have lost money due to the dishonesty of a regulated firm or individual, or in certain other circumstances.
Any client money we hold is kept in a separate client account, completely segregated from our firm's funds, in accordance with the SRA Accounts Rules.
Before we begin work on your case, you will receive a clear, written engagement letter setting out our terms of business, fees, and your rights.
We are committed to providing high-quality legal services. If you are unhappy with any aspect of our service, please let us know.
In the first instance, please raise your concern with your case handler or contact:
Complaints Manager
Email: connor.michaels@lal-lawyers.com
Phone: +44 7441 436445
We will acknowledge your complaint within 3 working days and aim to resolve it within 8 weeks.
If we cannot resolve your complaint, or if you remain dissatisfied, you may refer the matter to the Legal Ombudsman:
Legal Ombudsman
PO Box 6167, Slough SL1 0EH
Phone: 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk
You must refer your complaint to the Legal Ombudsman within 6 months of our final response, and within 6 years of the act/omission or 3 years of when you became aware of it.
If you believe there has been a breach of the SRA's rules or principles, you can report the matter to the SRA:
Solicitors Regulation Authority
Website: www.sra.org.uk/consumers/problems/report-solicitor/
Legal Advantage Lawyers Limited is subject to the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.
We are required to:
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For full details on how we handle your personal data, please see our
Legal Advantage Lawyers Limited is committed to promoting equality and diversity in all aspects of our work. We do not discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
For any questions regarding our regulatory status or professional standards:
Legal Advantage Lawyers Limited
Point, 19 Oxford Road
Bournemouth BH8 8GS
United Kingdom
Email: connor.michaels@lal-lawyers.com
Phone: +44 7441 436445